Gorgias

Gorgias is the #1 rated Help Desk built for ecommerce. Brands use Gorgias to manage all aspects of their customer support with smart technology so they can answer customer questions in minutes, not days. Gorgias helps brands:

• Centralize all your support tickets in one place and have all your customer's data displayed when you’re talking to them. Edit orders, modify subscriptions, and refund payments without leaving your helpdesk.
• Support faster by getting the full customer picture. Have all your customer data displayed when you're talking to them. Edit orders, subscriptions or refund payments from your helpdesk.
• Automate repetitive tasks to spend more time where it counts. From automating the tasks like cutting and pasting commonly asked questions, to fully automating and closing out tickets, your support team will spend less time looking busy, and more time talking to customers.

The Stamped x Gorgias brings your reviews and loyalty data to your help desk. Key benefits of the integration include:

See the full picture

• Display the customer's product reviews and loyalty program information next to tickets so your customer support can view the entire customer account

Reply to reviews 

• Sync your reviews to your Gorgias inbox so you can respond to any negative reviews and solve a challenge for a customer

Reply to questions 

• Send questions from customers using Stamped’s Q&A feature directly to your Gorgias inbox so your customer support team can quickly reply